In order for Randolph Arsenal Volleyball players to do their best, they need a positive atmosphere that is
conducive to learning. Toward this end, any concerns discussed with the coach must be handled in a
respectful and non-judgmental manner. For their part, coaches will keep an open mind and will provide
objective and subjective data about a player in preparing for discussion of the situation and seek to
understand the player’s perspective. The club requests the player/parent also act in a respectful manner.
The goal is to have honest discourse, surface and resolve perceived
issues, and develop a more complete assessment of the situation or issues. As well, if action is required
of either the player/parent or coach or club director, then these items will be recorded and communicated
to all parties.
Players and parents should initiate the discussion of a concern. If a face-to-face meeting is
required, schedule a time before or after practice to talk. Typically, communication with the coach and/or
club proceeds in the following order:

• 1st Communication: Player and Coach
• 2nd Communication: Player, Parent and Coach (if 1st communication unresolved)
• 3rd Communication: Player, Parent, Coach and Club Director (if 1st and 2nd communications
  unresolved)

Most concerns are dealt with at the player/coach level. Only if a resolution cannot be reached does the
communication move to the next level. It is up to the coach’s discretion to address parent concerns which are not shared by the player.

The Club asks parents not to circumvent the communication hierarchy established above. Allow your
daughter the opportunity for personal growth by handling the situation as independently as possible and
appropriate for their respective age-group. This also serves to strengthen her relationship and dialogue
with her respective coach.

Players and associated spectators must positively represent RAVC by conducting themselves in an appropriate and respectful manner to all coaches, players, parents, opposing teams, opposing coaches, directors, and officials.